COVID-19 Protocol


Moving Mountains Therapy Center will be opening our doors and transition to our new ‘normal’. This process will be slow and thoughtful with our community’s safety as our number one priority. We will be upholding the following procedures to ensure skilled services are being provided while keeping our employees and clients safe and healthy:

  • A majority of clients will continue to be served over telehealth methods. If it is deemed medically necessary to treat the individual in person, then each therapist will follow decision matrix to determine risk and need.

  • Hand washing is mandatory after each face to face session and before entry to clinic. Hand sanitizer will be available at door and bathroom is located down the hall.

  • Prior to entry all therapists, clients and family members will be screened;


           1. Each person will complete screening outside of office. If the individual answers no to all
                questions they will proceed into the clinic.

          2. Temperature will be taken by front desk personnel or therapist upon entry. If individual has a
                temperature of 100.4 degrees Fahrenheit/38 degrees Celsius they will be asked to leave and
                not return for 7 days, and only if by that point, the individual has been fever-free for three (3)
                days and is otherwise symptom-free as well.

          3. Screening results will be reported in the therapist’s daily note.

  • Social distancing will be upheld in our clinic by following the (approximately 6 feet or 2 meters) distance from others when possible.

  • Multiple times per day (every 2 hours) our staff is disinfecting surfaces that have frequent human contact.

  • We have removed all hard to clean materials, toys and sensory equipment until COVID-19 is no longer a threat to our community.

  • Therapists and staff will be wearing a personal protective mask when working with clients in a closed room or when 6 ft distance is unable to be upheld.

  • We strive to uphold our family centered care model, but at this time to ensure the safety of our employees and clients we are asking families to only bring one caregiver into the session. Additional family members will be asked to stay outside the clinic. Other family members can participate through Zoom if preferred.

  •  Sessions in the clinic will be limited. Only 3 clients can be seen within the same hour and no treatment rooms will be shared.

  • Following the session, the treatment room will be sanitized to the standards of Moving Mountains Therapy Center’s cleaning procedure.

  • Shared meeting areas (charting room and waiting room) will not be used as a gathering/meeting area. Clients will be welcomed at the door and then escorted directly into their treatment room by front desk personnel or therapist.

  • Above all, we will be asking all clients to stay home if they are sick. At this time, we are putting our attendance policy on hold, so if you or your child show any symptoms please call and cancel the session regardless of providing a 24 -hour notice.

We want to thank all of you for your patience, help and understanding during this stressful time. The situation evolves on a daily basis, and we are doing the very best we can to attend to the issues that arise. Please view our Policy 1.6 – Safety, Sanitation, and Cleaning for more details about the sanitation of our facility.

MMTC Response to COVID-19 as of 6/15/2020 

Warm Regards,

Moving Mountains Therapy Center